Guest information

Arrivals/ Departures
Check out up to 11.00am / Check-in from 3.00pm on Do you wish to stay longer please ask at the reception desk. On request, we store your luggage on arrival and departure day at the reception.

Available at the reception for a deposit of CHF 20.00

Bedding for allergy sufferers
Bedding 100% synthetic on request

Bank / Post
Office “UBS” is the next bank, just opposite the Hotel. Cash machine available 24h. Money exchange is possible at the “Walliser Kantonalbank” by the village square. The nearest post office is located at the bus terminal.

Bed linen
Your bed linen will be changed 1x per week. For an extra charge (CHF 15.00 per change) we change your bed linen more regularly.

Our breakfast buffet is located on the first floor. Monday to Sunday 07.30 - 10.00 a.m. If you would like to have breakfast earlier, please let us know the evening before. We are happy to prepare a breakfast "to go" for you. We ask you to order this until the evening before.

Saas-Fee is car-free. The car must be parked in the public parking garage at the village entrance. For the transport from the parking garage/hotel we will gladly organize a cab for you (approx. CHF 20.00 per way).

Due to security reasons is cooking in hotel rooms not allowed. In case of violation, we will charge you a fee of CHF 150.00.

24h available at the entrance There is an electric kettle in the room. Tea and coffee is free of charge.

Extra pillow and blanket
For an extra pillow or blanket, please contact the reception desk.

Fax and Copy
Copy service is available at the reception. CHF 0.20 per copy.

your opinion is important, please estimate our service on the page: or with the feedback sheet at the reception

You can regulate the heating by yourself.

Ice cube
You can get Ice cube at our restaurant.

Free Wireless Lan in the whole building. Use the code that you can find at the reception

If you wish to have an iron in your room during the day, please contact the reception desk

Laundry Service
Delivered before 9.00am, returned on the same day before 6.00pm. CHF 15.00 per laundry with drying. The laundry will not be ironed or folded.

Luggage storage
You can leave your luggage in the hotel by early check in or check out

Luggage service
If you need help with your luggage, please contakt the reception

Medical emergency
Contact the reception desk or dial 5 on the telephone at the reception desk.

Our mattresses are "Swissmade" by the company Bico and of the highest quality. The 5-zone sandwich core provides ergonomic support with relieving shoulder zone and middle zone amplifier. The cross ventilation channels have a climate regulating effect.

The entire hotel is a non-smoking hotel. Also all the hotel rooms are non-smoking room. In case of violation, a fee of CHF 150.00 has to be paid. Smoking is allowed on the balcony.

Methods of payment accepted: Cash, EC-Direct, Maestro, American Express, Visa.

Pets are allowed and free of charge. In case of heavy soiling of the room an additional cleaning fee of CHF 100.00 will be charged

Between 12.00 - 15.00 o'clock the reception is not occupied, as well as from 21.00pm until 7am. However, there is a telephone at the reception where you can reach the hosts at any time.

We are happy to recommend restaurants and make table reservations for you. S

Valuables: We are not liable for the loss of your valuables. You can bring your valuables to the reception and we will keep them in our safe. Emergency alert: There is a telephone at the Reception where you can reach the host/ess at any time. Fire extinguishers and extinguishing posts are clearly marked in each hallway. There is an escape plan in each room.

Available at the reception desk.

The reception will order a taxi for you. Waiting time about 15 minutes.

toothpaste / toothbrush is available at the reception

We will replace only towels left in the shower or bathtub.

Television / radio
You receive multiplicity of international TV channels. The channels you can find on your TV.

Available 24h at the reception